FreedomPay experienced a minor incident on June 23, 2026 affecting Freeway, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Freeway
Update timeline
- investigating Jun 23, 2026, 08:27 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Jun 23, 2026, 08:30 AM UTC
FreedomPay has identified the issue causing transaction processing latency with Freeway. FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.
- resolved Jun 23, 2026, 09:38 AM UTC
Transaction processing has returned to normal and all issues have been resolved.