FreedomPay incident

Alert: Global Payments Heartland - US Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on June 16, 2026 affecting Global Payments Heartland - US, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 10:54 AM UTC
Resolved
Jun 16, 2026, 11:06 AM UTC
Duration
12m
Detected by Pingoru
Jun 16, 2026, 10:54 AM UTC

Affected components

Global Payments Heartland - US

Update timeline

  1. investigating Jun 16, 2026, 10:54 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Jun 16, 2026, 11:06 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.