FreedomPay incident

Alert: Global Blue - Currency Select - Australia Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on April 23, 2026 affecting Global Blue - Currency Select - Australia, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 12:00 PM UTC
Resolved
Apr 23, 2026, 02:31 PM UTC
Duration
2h 30m
Detected by Pingoru
Apr 23, 2026, 12:00 PM UTC

Affected components

Global Blue - Currency Select - Australia

Update timeline

  1. investigating Apr 23, 2026, 12:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 12:53 PM UTC

    FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Apr 23, 2026, 02:31 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.