FreedomPay incident

Alert: Visa Acceptance Platform (VAP) Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on October 12, 2026 affecting Visa Acceptance Platform (VAP), lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 08:28 AM UTC
Resolved
Oct 12, 2026, 10:17 AM UTC
Duration
1h 49m
Detected by Pingoru
Oct 12, 2026, 08:28 AM UTC

Affected components

Visa Acceptance Platform (VAP)

Update timeline

  1. investigating Oct 12, 2026, 08:28 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Acceptance Platform (VAP). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Oct 12, 2026, 10:17 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Visa Acceptance Platform (VAP) relationship manager.