FreedomPay incident

Alert: Global Payments Heartland - US Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on May 29, 2026 affecting Global Payments Heartland - US, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 03:43 AM UTC
Resolved
May 29, 2026, 04:17 AM UTC
Duration
34m
Detected by Pingoru
May 29, 2026, 03:43 AM UTC

Affected components

Global Payments Heartland - US

Update timeline

  1. investigating May 29, 2026, 03:43 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved May 29, 2026, 04:17 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.