FreedomPay incident

Alert: Visa Acceptance Platform (VAP) Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on October 10, 2026 affecting Visa Acceptance Platform (VAP), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 08:12 AM UTC
Resolved
Oct 10, 2026, 08:44 AM UTC
Duration
32m
Detected by Pingoru
Oct 10, 2026, 08:12 AM UTC

Affected components

Visa Acceptance Platform (VAP)

Update timeline

  1. investigating Oct 10, 2026, 08:12 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Acceptance Platform (VAP). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Oct 10, 2026, 08:36 AM UTC

    FreedomPay is in contact with Visa Acceptance Platform (VAP) and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Oct 10, 2026, 08:44 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Visa Acceptance Platform (VAP) relationship manager.