Resolved after 6 hours 49 minutes, affecting Outbound SMS (Toll-free) and Outbound SMS (Long Code), on September 19, 2023.
With continued monitoring we are no longer experiencing Verizon 10DLC SMS delivery failures. This incident is resolved.
Affected components
Update timeline
- investigating Sep 19, 2023, 03:13 PM UTC
We are aware of an issue impacting delivery of 10DLC text messages to Verizon customers. Our upstream provider is working to resolve this issue. We apologize for the inconvenience and will update once we have resolution.
- investigating Sep 19, 2023, 04:35 PM UTC
The Verizon delivery issue is limited to 10DLC messages.
- investigating Sep 19, 2023, 09:58 PM UTC
Our upstream provider has resolved this incident and 10DLC SMS to Verizon is confirmed to be operational.
- resolved Sep 19, 2023, 10:03 PM UTC
With continued monitoring we are no longer experiencing Verizon 10DLC SMS delivery failures. This incident is resolved.
Your product runs on more than FreeClimb
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services