Resolved after 2 hours 3 minutes, affecting Inbound SMS (Toll-free) and Inbound SMS (Long Code) and 1 more, on June 5, 2024.
The issue has been reported to be resolved, all traffic is flowing as expected. Official start and end times are from 10:55 AM EST to 01:19 PM EST.
Affected components
Update timeline
- identified Jun 05, 2024, 05:45 PM UTC
FreeClimb has been notified of a delay in processing and delivery of SMS messages sent to T-Mobile, starting at 12:26 PM EST. More updates will be provided as they become available.
- identified Jun 05, 2024, 07:04 PM UTC
We are observing recovery in SMS delivery delays when sending messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 05, 2024, 07:04 PM UTC
We are observing recovery in MMS and SMS delivery delays when sending toll-free messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 05, 2024, 07:48 PM UTC
The issue has been reported to be resolved, all traffic is flowing as expected. Official start and end times are from 10:55 AM EST to 01:19 PM EST.
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