FranklinCovey incident

[Assessments] Single Sign-On Service Outage

Resolved after 3 hours 46 minutes, on August 30, 2017.

identified Aug 30, 2017, 04:00 PM UTC

Gigya, our Single Sign On provider, is currently experiencing a major outage. This means that login functionality, along with any other user function, is not working properly on the site. We are in contact with them about the issue, and will update this as soon as the issue is resolved.

Started
Aug 30, 2017, 04:00 PM UTC
Resolved
Aug 30, 2017, 07:47 PM UTC
Duration
3h 46m
Detected by Pingoru
Aug 30, 2017, 04:00 PM UTC

Update timeline

  1. identified Aug 30, 2017, 04:00 PM UTC

    Gigya, our Single Sign On provider, is currently experiencing a major outage. This means that login functionality, along with any other user function, is not working properly on the site. We are in contact with them about the issue, and will update this as soon as the issue is resolved.

  2. resolved Aug 30, 2017, 07:47 PM UTC

    Gigya has resolved the issue. Services are back to normal.

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