FranklinCovey incident

[All Access Pass] Login Issues

Resolved after 3 hours 7 minutes, affecting All Access Pass, on May 31, 2018.

monitoring May 31, 2018, 09:31 PM UTC

The issue has been resolved. We are closely monitoring the situation.

Started
May 31, 2018, 08:55 PM UTC
Resolved
Jun 01, 2018, 12:03 AM UTC
Duration
3h 7m
Detected by Pingoru
May 31, 2018, 08:55 PM UTC

Affected components

All Access Pass

Update timeline

  1. investigating May 31, 2018, 08:55 PM UTC

    We are currently investigating this issue.

  2. identified May 31, 2018, 09:08 PM UTC

    AWS, our hosting provider, is having issues with one of the solutions we are using to provide this service. We are monitoring the situation closely and will update as soon as possible.

  3. monitoring May 31, 2018, 09:31 PM UTC

    The issue has been resolved. We are closely monitoring the situation.

  4. resolved Jun 01, 2018, 12:03 AM UTC

    This incident has been resolved.

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