FranklinCovey incident

3rd party service degradation

Resolved after 43 minutes, affecting All Access Pass and Jhana and 1 more, on September 23, 2019.

monitoring Sep 23, 2019, 09:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2019, 09:26 PM UTC
Resolved
Sep 23, 2019, 10:09 PM UTC
Duration
43m
Detected by Pingoru
Sep 23, 2019, 09:26 PM UTC

Affected components

All Access PassJhanaAssessments

Update timeline

  1. identified Sep 23, 2019, 09:26 PM UTC

    We have escalated this issue with our 3rd party service provider and waiting for their fix.

  2. monitoring Sep 23, 2019, 09:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2019, 10:09 PM UTC

    This incident has been resolved.

Your product runs on more than FranklinCovey

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →