Framer incident

framerusercontent.com DNS issues

Resolved after 1 hour 22 minutes, affecting App (Editor) and Hosting (Sites) and 1 more, on February 10, 2026.

resolved Feb 10, 2026, 10:12 PM UTC

We’re seeing full recovery and removed our mitigation. We’re monitoring the AWS reports until they also report a full recovery.

Started
Feb 10, 2026, 08:50 PM UTC
Resolved
Feb 10, 2026, 10:12 PM UTC
Duration
1h 22m
Detected by Pingoru
Feb 10, 2026, 08:50 PM UTC

Affected components

App (Editor)Hosting (Sites)Website (www.framer.com)

Update timeline

  1. investigating Feb 10, 2026, 08:50 PM UTC

    We’re investigating issues with the framerusercontent.com DNS records not resolving as expected.

  2. investigating Feb 10, 2026, 09:12 PM UTC

    framerusercontent.com is experiencing DNS issues due to an underlying issue at AWS. The issue is under active investigation.

  3. investigating Feb 10, 2026, 09:44 PM UTC

    While AWS is working on the issue (see https://status.aws.amazon.com/), we have mitigated most of the issue to moving to static DNS records. We’re still seeing some DNS “flapping”, but for most people sites and the app should work as before.

  4. resolved Feb 10, 2026, 10:12 PM UTC

    We’re seeing full recovery and removed our mitigation. We’re monitoring the AWS reports until they also report a full recovery.

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