Frame.io incident

v4 Application experiencing outage

Critical Resolved View vendor source →

Frame.io experienced a critical incident on May 22, 2025 affecting next.frame.io (V4), lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 08:49 AM UTC
Resolved
May 22, 2025, 09:19 AM UTC
Duration
30m
Detected by Pingoru
May 22, 2025, 08:49 AM UTC

Affected components

next.frame.io (V4)

Update timeline

  1. identified May 22, 2025, 08:49 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 22, 2025, 09:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2025, 09:19 AM UTC

    This incident has been resolved.