Frame.io experienced a minor incident on November 10, 2023 affecting app.frame.io (LEGACY) and Developer Platform and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
app.frame.io (LEGACY)Developer PlatformMedia Processing
Update timeline
- investigating Nov 10, 2023, 04:51 PM UTC
Users are currently experiencing delays while using Frame.io. Our API is currently experiencing elevated errors rates. We're currently investigating.
- monitoring Nov 10, 2023, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 10, 2023, 05:18 PM UTC
This incident has been resolved.