Frame.io incident

Degraded performance

Minor Resolved View vendor source →

Frame.io experienced a minor incident on August 23, 2024 affecting app.frame.io (LEGACY), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 08:35 PM UTC
Resolved
Aug 23, 2024, 08:52 PM UTC
Duration
17m
Detected by Pingoru
Aug 23, 2024, 08:35 PM UTC

Affected components

app.frame.io (LEGACY)

Update timeline

  1. investigating Aug 23, 2024, 08:35 PM UTC

    We are currently experiencing degraded performance. Our team is working on identifying the root cause and implementing a fix.

  2. monitoring Aug 23, 2024, 08:44 PM UTC

    Users should now be experiencing normal performance. The team is monitoring to ensure normal performance continues.

  3. resolved Aug 23, 2024, 08:52 PM UTC

    This incident has now been resolved.