Frame.io incident

Frame outrage during infrastructure upgrade

Notice Resolved View vendor source →

Frame.io experienced a notice incident on February 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 04:25 PM UTC
Resolved
Feb 06, 2025, 12:16 AM UTC
Duration
—
Detected by Pingoru
Feb 19, 2025, 04:25 PM UTC

Update timeline

  1. resolved Feb 19, 2025, 04:25 PM UTC

    Frame Engineering team operated a production rollout for our new progressive delivery platform started at 7pm ET. During the operation, we experienced 5 mins downtime between 7:16pm and 7:21pm ET. We were able to quickly resolve the issue and bring frame back to normal operation by 7:21pm ET.