Ongoing since 02:00 PM UTC, affecting Fotoware Alto (formerly Content Platform).
We are currently experiencing reduced capacity in our rendering service, which may result in longer processing times for previews, thumbnails, and other rendering-related operations. Our team has identified the root cause of the issue and is actively working on a fix. While the service remains available, customers may notice delays until normal capacity is restored. We are closely monitoring the situation and will provide further updates as progress is made. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 03, 2026, 02:00 PM UTC
We are currently experiencing reduced capacity in our rendering service, which may result in longer processing times for previews, thumbnails, and other rendering-related operations. Our team has identified the root cause of the issue and is actively working on a fix. While the service remains available, customers may notice delays until normal capacity is restored. We are closely monitoring the situation and will provide further updates as progress is made. Thank you for your patience and understanding.
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