fortrabbit incident

Website screenshots unavailable for old dashboard

Resolved after 14 days 9 hours, on April 21, 2026.

investigating Apr 21, 2026, 10:44 AM UTC

The App website screenshots in the dashboard are currently broken, always returning an image of a standard 404 error. As we planned to introduce website screenshots for the new platform as well soon, we plan to have the new websites screenshot service to serve both platforms, new and old. Until then, please allow us to not serve website screenshots. We hope to have website screenshots for new and old platform back in May.

Started
Apr 21, 2026, 10:44 AM UTC
Resolved
May 05, 2026, 08:05 PM UTC
Duration
14d 9h
Detected by Pingoru
Apr 21, 2026, 10:44 AM UTC

Update timeline

  1. investigating Apr 21, 2026, 10:44 AM UTC

    The App website screenshots in the dashboard are currently broken, always returning an image of a standard 404 error. As we planned to introduce website screenshots for the new platform as well soon, we plan to have the new websites screenshot service to serve both platforms, new and old. Until then, please allow us to not serve website screenshots. We hope to have website screenshots for new and old platform back in May.

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