FortiZTP incident

Service Interruption Notice

Resolved after 5 hours 45 minutes, affecting FortiZTP and Global->US-WEST-1 and 1 more, on August 4, 2026.

investigating Aug 04, 2026, 11:12 AM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.

Started: Aug 04, 2026, 11:12 AM UTC
Resolved: Aug 04, 2026, 04:58 PM UTC
Duration: 5h 45m
Detected by Pingoru: Aug 04, 2026, 11:12 AM UTC

Affected components

FortiZTPGlobal->US-WEST-1Fortinet Common InfrustructureGlobal->US-EAST-1Global->US-CENTRAL-1Global->US-WEST-2Global->CA-WEST-1Global->AP-SOUTHEAST-1Global->AP-NORTHEAST-1Global->AP-NORTHEAST-2

Update timeline

investigating Aug 04, 2026, 11:12 AM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.
resolved Aug 04, 2026, 04:58 PM UTC

This incident has been resolved.

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