FortiZTP incident

Service Interruption Notice

Resolved after 6 hours 33 minutes, affecting FortiZTP and Global->US-WEST-1 and 1 more, on May 8, 2026.

investigating May 08, 2026, 10:42 PM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.

Started: May 08, 2026, 10:42 PM UTC
Resolved: May 09, 2026, 05:15 AM UTC
Duration: 6h 33m
Detected by Pingoru: May 08, 2026, 10:42 PM UTC

Affected components

FortiZTPGlobal->US-WEST-1Fortinet Common InfrustructureGlobal->US-EAST-1Global->US-CENTRAL-1Global->US-WEST-2Global->CA-WEST-1Global->AP-SOUTHEAST-1Global->AP-NORTHEAST-1Global->AP-NORTHEAST-2

Update timeline

investigating May 08, 2026, 10:42 PM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.
resolved May 09, 2026, 05:15 AM UTC

This incident has been resolved.

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