FortiZTP incident

Service Interruption Notice

Resolved after 6 hours 30 minutes, affecting FortiZTP and Global->US-WEST-1 and 1 more, on October 4, 2026.

investigating Oct 04, 2026, 02:45 PM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.

Started: Oct 04, 2026, 02:45 PM UTC
Resolved: Oct 04, 2026, 09:16 PM UTC
Duration: 6h 30m
Detected by Pingoru: Oct 04, 2026, 02:45 PM UTC

Affected components

FortiZTPGlobal->US-WEST-1Fortinet Common InfrustructureGlobal->US-EAST-1Global->US-CENTRAL-1Global->US-WEST-2Global->CA-WEST-1Global->AP-SOUTHEAST-1Global->AP-NORTHEAST-1Global->AP-NORTHEAST-2

Update timeline

investigating Oct 04, 2026, 02:45 PM UTC

We are currently investigating an issue that may impact FortiZTP provisioning for some customers. During this time, new device onboarding or Zero Touch Provisioning workflows may be delayed or fail intermittently. We will provide updates as more information becomes available. Thank you for your patience and understanding.
resolved Oct 04, 2026, 09:16 PM UTC

This incident has resolved.

Your product runs on more than FortiZTP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.