FortiAppSec Cloud incident

[Service Outage Notice] Europe Regions – AWS EU Central (Frankfurt) Scrubbing Servers Down.

Critical Ongoing View vendor source →

FortiAppSec Cloud is currently experiencing a critical incident affecting WAF Scrubbing Region - AWS - EU (Frankfurt), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 07:29 AM UTC
Resolved
Ongoing
Duration
● 2h 5m
Detected by Pingoru
Jun 15, 2026, 07:29 AM UTC

Affected components

WAF Scrubbing Region - AWS - EU (Frankfurt)

Update timeline

  1. investigating Jun 15, 2026, 07:29 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 15, 2026, 07:42 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 07:54 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 15, 2026, 08:55 AM UTC

    Normally lb-3.eu-central-1.aws.waas-online.net has IP addresses 35.157.26.13 and 18.153.162.82. Currently the two nodes are under attack and they are not serving well. We have brought up nodes 3.71.235.211 and 3.73.142.131 and redirect lb-3.eu-central-1.aws.waas-online.net to the new nodes. Applications using CNAME records should be OK now. Applications using A records should change to 3.71.235.211 and 3.73.142.131 for better service.