FortiAppSec Cloud incident

[Service Incident Notice] Europe Regions – Request Limit module false-positive blocking

Major Resolved View vendor source →

FortiAppSec Cloud experienced a major incident on January 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 04:30 AM UTC
Resolved
Jan 30, 2026, 04:30 AM UTC
Duration
—
Detected by Pingoru
Jan 30, 2026, 04:30 AM UTC

Update timeline

  1. resolved Feb 02, 2026, 10:20 AM UTC

    We identified a service incident affecting our Europe regions, where an incorrect configuration in the Request Limit module caused a large number of legitimate requests to be incorrectly blocked. Our team has applied a configuration fix and service behavior has returned to normal. We are continuing to monitor traffic and will provide a follow-up update including additional details and preventive actions.