FortiSandbox incident

FortiSandbox Cloud control-plane issue

Critical Resolved View vendor source →

FortiSandbox experienced a critical incident on November 12, 2025 affecting FortiSandbox Cloud Portal and FortiSandbox Cloud Portal and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 10:45 PM UTC
Resolved
Nov 13, 2025, 12:30 AM UTC
Duration
1h 45m
Detected by Pingoru
Nov 12, 2025, 10:45 PM UTC

Affected components

FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud Portal

Update timeline

  1. investigating Nov 13, 2025, 01:16 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2025, 01:16 AM UTC

    This incident has been resolved.