FortiSandbox incident

ISP Network Unstable

Resolved after 5 hours 30 minutes, affecting FortiSandbox Cloud Portal, on December 18, 2025.

investigating Dec 18, 2025, 06:46 PM UTC

ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.

Started: Dec 18, 2025, 08:15 AM UTC
Resolved: Dec 18, 2025, 01:45 PM UTC
Duration: 5h 30m
Detected by Pingoru: Dec 18, 2025, 08:15 AM UTC

Affected components

FortiSandbox Cloud Portal

Update timeline

investigating Dec 18, 2025, 06:46 PM UTC

ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.
resolved Dec 18, 2025, 06:46 PM UTC

This incident has been resolved.

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