FortiSandbox incident

ISP Network Unstable

Minor Resolved View vendor source →

FortiSandbox experienced a minor incident on December 18, 2025 affecting FortiSandbox Cloud Portal, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 08:15 AM UTC
Resolved
Dec 18, 2025, 01:45 PM UTC
Duration
5h 30m
Detected by Pingoru
Dec 18, 2025, 08:15 AM UTC

Affected components

FortiSandbox Cloud Portal

Update timeline

  1. investigating Dec 18, 2025, 06:46 PM UTC

    ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.

  2. resolved Dec 18, 2025, 06:46 PM UTC

    This incident has been resolved.