FortiSandbox Outage History

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FortiSandbox had 13 outages in the last 2 years totaling 74h 57m of downtime — averaging 0.5 incidents per month.

There were 13 FortiSandbox outages since November 13, 2024 totaling 74h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fortisandboxcloud.forticloud.com

Notice October 18, 2026

Automated Recovery

Detected by Pingoru
Oct 18, 2026, 04:09 AM UTC
Resolved
Oct 18, 2026, 04:13 AM UTC
Duration
4m
Timeline · 2 updates
  1. investigating Oct 18, 2026, 04:09 AM UTC

    Incident for django health: DatabaseBackend: unavailable: Database error (status code: 500)

  2. resolved Oct 18, 2026, 04:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2026

FortiStack platform issue

Detected by Pingoru
Mar 18, 2026, 03:30 AM UTC
Resolved
Mar 18, 2026, 06:00 PM UTC
Duration
14h 30m
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 2 updates
  1. investigating Mar 18, 2026, 06:18 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 18, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

network unstable

Detected by Pingoru
Mar 10, 2026, 06:34 PM UTC
Resolved
Mar 10, 2026, 06:42 PM UTC
Duration
8m
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
  1. investigating Mar 11, 2026, 07:03 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 11, 2026, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

March 2026: FortiSandbox incident

Detected by Pingoru
Mar 10, 2026, 06:34 PM UTC
Resolved
Mar 10, 2026, 06:42 PM UTC
Duration
8m
Timeline · 2 updates
  1. investigating Mar 10, 2026, 06:34 PM UTC

    Incident for openstack: Post "https://FRN-pr-vn-01.corp.fortinet.com:5000/v3/auth/tokens": dial tcp 10.78.5.2:5000: connect: no route to host

  2. resolved Mar 10, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 9, 2026

FortiSandbox Cloud PaaS ca-west-1 Region Down

Detected by Pingoru
Feb 09, 2026, 07:40 AM UTC
Resolved
Feb 09, 2026, 03:20 PM UTC
Duration
7h 40m
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
  1. investigating Feb 09, 2026, 04:05 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 09, 2026, 04:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 8, 2026

network maintenance

Detected by Pingoru
Feb 08, 2026, 09:00 AM UTC
Resolved
Feb 09, 2026, 02:39 AM UTC
Duration
17h 39m
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 5 updates
  1. investigating Feb 09, 2026, 02:16 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 09, 2026, 02:25 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 09, 2026, 02:26 AM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 09, 2026, 02:27 AM UTC

    We are continuing to investigate this issue.

  5. resolved Feb 09, 2026, 02:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

ISP Network Unstable

Detected by Pingoru
Dec 18, 2025, 08:15 AM UTC
Resolved
Dec 18, 2025, 01:45 PM UTC
Duration
5h 30m
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
  1. investigating Dec 18, 2025, 06:46 PM UTC

    ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.

  2. resolved Dec 18, 2025, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 17, 2025

Plano DC Internet Flapping

Detected by Pingoru
Dec 17, 2025, 01:15 AM UTC
Resolved
Dec 17, 2025, 01:37 AM UTC
Duration
22m
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
  1. investigating Dec 17, 2025, 06:18 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 17, 2025, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 12, 2025

FortiSandbox Cloud control-plane issue

Detected by Pingoru
Nov 12, 2025, 10:45 PM UTC
Resolved
Nov 13, 2025, 12:30 AM UTC
Duration
1h 45m
Affected: FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud Portal
Timeline · 2 updates
  1. investigating Nov 13, 2025, 01:16 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2025, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 21, 2025

facility issue in Plano DC

Detected by Pingoru
Oct 21, 2025, 12:30 PM UTC
Resolved
Oct 21, 2025, 05:30 PM UTC
Duration
4h 59m
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 2 updates
  1. investigating Oct 21, 2025, 01:51 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 21, 2025, 04:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 17, 2025

DNS issue

Detected by Pingoru
Jan 17, 2025, 07:12 AM UTC
Resolved
Jan 17, 2025, 07:48 AM UTC
Duration
35m
Affected: FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud PortalForticare ServiceForticare ServiceForticare ServiceFortiStackFortiStackFortiStack
Timeline · 2 updates
  1. investigating Jan 17, 2025, 07:12 AM UTC

    We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.

  2. resolved Jan 17, 2025, 07:48 AM UTC

    This incident has been resolved.

Read the full incident report →