FortiGate incident
Service Advisory: FortiGate Cloud Degradation in US Region
Resolved after 4 hours 41 minutes, affecting US, on April 23, 2026.
The system was restored at 12:00 PM Pacific time. Tunnel connection was not stable for some devices during the incident. Device log upload was not impacted.
Affected components
Update timeline
- investigating Apr 23, 2026, 06:38 PM UTC
The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 7:00 AM this morning. The team is working on it. Other regions are not affected.
- investigating Apr 23, 2026, 06:39 PM UTC
We are continuing to investigate this issue.
- resolved Apr 23, 2026, 11:19 PM UTC
The system was restored at 12:00 PM Pacific time. Tunnel connection was not stable for some devices during the incident. Device log upload was not impacted.
Your product runs on more than FortiGate
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services