FortiCare Elite incident

Potential Outage

Resolved after 1 hour 58 minutes, affecting FortiCare Elite, on March 27, 2023.

monitoring Mar 27, 2023, 07:57 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 27, 2023, 06:16 PM UTC
Resolved
Mar 27, 2023, 08:14 PM UTC
Duration
1h 58m
Detected by Pingoru
Mar 27, 2023, 06:16 PM UTC

Affected components

FortiCare Elite

Update timeline

  1. investigating Mar 27, 2023, 06:16 PM UTC

    Potential partial outage impacting some customers.

  2. investigating Mar 27, 2023, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 27, 2023, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 27, 2023, 07:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 27, 2023, 08:14 PM UTC

    This incident has been resolved.

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