FortiCare Elite incident

Potential Outage

Resolved after 1 hour 46 minutes, affecting FortiCare Elite, on August 19, 2023.

resolved Aug 20, 2023, 12:14 AM UTC

The incident has been resolved following the resolution of an issue within the underlying user authentication system

Started
Aug 19, 2023, 10:27 PM UTC
Resolved
Aug 20, 2023, 12:14 AM UTC
Duration
1h 46m
Detected by Pingoru
Aug 19, 2023, 10:27 PM UTC

Affected components

FortiCare Elite

Update timeline

  1. investigating Aug 19, 2023, 10:27 PM UTC

    Potential partial outage impacting some customers.

  2. resolved Aug 20, 2023, 12:14 AM UTC

    The incident has been resolved following the resolution of an issue within the underlying user authentication system

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