Fortanix SaaS incident
DSM SaaS EU | Frankfurt - Service degradation with the service provider
Ongoing since 09:49 PM UTC, affecting Service availability and Key Management and 1 more.
On October 27, 2026, starting at 21:00 UTC, we experienced a service degradation affecting our Frankfurt data center. During this period, customer traffic normally served by the Frankfurt data center was routed to our Paris and Amsterdam data centers. Customers accessing our services from locations near Frankfurt may have experienced increased latency during this period.
Affected components
Update timeline
- monitoring Oct 27, 2026, 09:49 PM UTC
On October 27, 2026, starting at 21:00 UTC, we experienced a service degradation affecting our Frankfurt data center. During this period, customer traffic normally served by the Frankfurt data center was routed to our Paris and Amsterdam data centers. Customers accessing our services from locations near Frankfurt may have experienced increased latency during this period.
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