Fortanix SaaS incident

DSM Saas EU - Performance degradation

Resolved after 3 hours 16 minutes, on October 24, 2023.

monitoring Oct 24, 2023, 05:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 24, 2023, 03:34 PM UTC
Resolved
Oct 24, 2023, 06:51 PM UTC
Duration
3h 16m
Detected by Pingoru
Oct 24, 2023, 03:34 PM UTC

Update timeline

  1. investigating Oct 24, 2023, 03:34 PM UTC

    Fortanix DSM EU SaaS encountered a decline in performance on October 24th from 13:54 PM UTC. We are currently investigating the increased latency issue.

  2. monitoring Oct 24, 2023, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2023, 06:51 PM UTC

    This incident has been resolved.

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