Fortanix SaaS incident
DSM SaaS AMER & Emerald - Service Degradation - (Chicago Area)
Minor Vendor's status page →
Resolved after 15 days 6 hours, affecting Service availability and Key Management and 1 more, on January 14, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Service availabilityKey ManagementKey usage (Cryptographic operation)
Update timeline
- investigating Jan 14, 2024, 05:59 PM UTC
We are currently investigating this issue.
- identified Jan 15, 2024, 03:39 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 16, 2024, 07:57 AM UTC
We are continuing to work on a fix for this issue.
- identified Jan 18, 2024, 02:04 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 20, 2024, 04:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2024, 09:50 PM UTC
This incident has been resolved.
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