Fortanix SaaS incident
DSM SaaS AMER - Service Degradation - (San Jose Area)
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Resolved after 13 hours 30 minutes, on May 7, 2024.
From 06:00 UTC to 14:00 UTC on May 7th, 2024, maintenance was underway with one of our upstream providers on the US west coast. As a result, traffic was redirected to the nearest Fortanix POP, leading to heightened latency for requests originating from the US west coast.
Update timeline
- resolved May 17, 2024, 03:35 AM UTC
From 06:00 UTC to 14:00 UTC on May 7th, 2024, maintenance was underway with one of our upstream providers on the US west coast. As a result, traffic was redirected to the nearest Fortanix POP, leading to heightened latency for requests originating from the US west coast.
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