Fortanix SaaS incident

DSM SaaS AMER - Service Degradation.

Resolved after 1 hour 57 minutes, affecting Service availability, on June 4, 2024.

monitoring Jun 04, 2024, 05:47 AM UTC

Connectivity recovered, all SV nodes are OK. AMER Cluster under monitoring for sometime.

Started
Jun 04, 2024, 05:16 AM UTC
Resolved
Jun 04, 2024, 07:13 AM UTC
Duration
1h 57m
Detected by Pingoru
Jun 04, 2024, 05:16 AM UTC

Affected components

Service availability

Update timeline

  1. identified Jun 04, 2024, 05:16 AM UTC

    SV DataCenter connectivity impacted,10 Nodes in SV DataCenter are in NotReady State, Inter-DC connectivity flapped for SV DataCenter.

  2. monitoring Jun 04, 2024, 05:47 AM UTC

    Connectivity recovered, all SV nodes are OK. AMER Cluster under monitoring for sometime.

  3. resolved Jun 04, 2024, 07:13 AM UTC

    Connectivity stable, AMER Cluster is stable, issue resolved.

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