Forsta incident

Forsta Plus: We are currently investigating an issue with Reminder Emails in Action Management for all environments.

Minor Resolved View vendor source →

Forsta experienced a minor incident on March 16, 2026 affecting Studio viewers and Studio viewers and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 12:57 PM UTC
Resolved
Mar 17, 2026, 06:22 PM UTC
Duration
1d 5h
Detected by Pingoru
Mar 16, 2026, 12:57 PM UTC

Affected components

Studio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewers

Update timeline

  1. investigating Mar 16, 2026, 12:57 PM UTC

    Pre-overdue, overdue, and post-overdue email notifications are not being sent in Action Management. We are currently investigating, and should have an update by the end of the day Eastern Time.

  2. identified Mar 16, 2026, 08:31 PM UTC

    A potential fix is being implemented. We will provide an update tomorrow morning.

  3. monitoring Mar 17, 2026, 01:11 PM UTC

    A fix has been implemented. We will monitor the results to confirm whether or not this has resolved the issue. We can provide an update by the end of the day.

  4. resolved Mar 17, 2026, 06:22 PM UTC

    This issue has been resolved.