FormAssembly incident

Multiple reCAPTCHAs on Select Forms Published using Server-Side Script and WordPress plugin

FormAssembly experienced a notice incident on August 1, 2025 affecting FormAssembly Essentials and FormAssembly Team and 1 more component, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started: Aug 01, 2025, 03:22 PM UTC
Resolved: Aug 06, 2025, 05:54 PM UTC
Duration: 5d 2h
Detected by Pingoru: Aug 01, 2025, 03:22 PM UTC

Affected components

FormAssembly EssentialsFormAssembly TeamFormAssembly BasicFormAssembly EnterpriseFormAssembly Government

Update timeline

identified Aug 01, 2025, 03:22 PM UTC

We’re currently aware of an issue where some users who have forms with reCAPTCHA enabled are seeing the CAPTCHA appear multiple times when published using server-side script (REST API) or our WordPress plugin. Our team is actively working on a fix. As a temporary workaround, you can publish your form using an iFrame. Please refer to the following guides for more information: https://help.formassembly.com/help/340359-publish-with-an-iframe https://help.formassembly.com/help/wordpress#publish-with-an-iframe-inline-frame- We apologize for the inconvenience and will share another update as soon as we have more information.
identified Aug 04, 2025, 12:32 PM UTC

We are continuing to work on a fix for this issue. Thanks for your patience.
resolved Aug 06, 2025, 05:54 PM UTC

The issue causing multiple reCAPTCHA checkboxes to appear on some forms has been resolved. Affected forms are now functioning as expected. We appreciate your patience while our team worked to implement the fix.