FormAssembly incident

Connectivity Issues for UK BT/EE Customers

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on June 16, 2026, lasting 8d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 07:20 PM UTC
Resolved
Jun 24, 2026, 09:47 PM UTC
Duration
8d 2h
Detected by Pingoru
Jun 16, 2026, 07:20 PM UTC

Update timeline

  1. investigating Jun 16, 2026, 07:20 PM UTC

    We are aware of an issue affecting customers in the UK accessing FormAssembly via BT Internet Service Provider and its subsidiaries (including EE). Affected users may be unable to reach FormAssembly instances and forms. This issue appears to be network-specific. If you are affected, connecting via an alternative network (such as a mobile data connection or a different ISP) should restore access. Our team is actively investigating. We will provide updates as we learn more.

  2. resolved Jun 24, 2026, 09:47 PM UTC

    The connectivity issue affecting UK BT and EE customers has been resolved. Access to FormAssembly is now fully restored on these networks.