FormAssembly incident

Microsoft Excel and Sharepoint Connector Reconnection Issue

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on February 12, 2026, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 07:10 PM UTC
Resolved
Feb 12, 2026, 08:22 PM UTC
Duration
1h 11m
Detected by Pingoru
Feb 12, 2026, 07:10 PM UTC

Update timeline

  1. investigating Feb 12, 2026, 07:10 PM UTC

    We are currently investigating an issue impacting Microsoft Excel and Sharepoint connectors on the platform. At this time, customers who encounter connector errors are unable to successfully reconnect to Microsoft. Once the error appears, reconnection attempts are failing, and affected connectors remain blocked. Our team is actively working to identify the root cause and restore reconnection functionality as quickly as possible. We will provide updates here as soon as more information becomes available.

  2. monitoring Feb 12, 2026, 07:55 PM UTC

    A fix has been implemented. Existing authorizations should now function as expected. If you’re still seeing an error, please re-authenticate the connector.

  3. resolved Feb 12, 2026, 08:22 PM UTC

    This incident has been resolved.