FormAssembly incident

Connectivity Issues for UK BT/EE Customers (Follow-up)

Notice Ongoing View vendor source →

FormAssembly is currently experiencing a notice incident, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 02:47 PM UTC
Resolved
Ongoing
Duration
● 2h 34m
Detected by Pingoru
Jun 26, 2026, 02:47 PM UTC

Update timeline

  1. investigating Jun 26, 2026, 02:47 PM UTC

    We have reopened our investigation into reports of connectivity issues from UK customers using BT and EE networks. Although BT previously confirmed that the underlying network issue had been resolved, we continue to receive reports from some customers who are still unable to access FormAssembly. We are working with BT to determine the cause of the continued reports. In the meantime, customers may be able to restore access by connecting through an alternative network, such as mobile data or a different ISP. For reference, our previous incident update is available here: https://status.formassembly.com/incidents/1cgbt78n7h3b We will continue to provide updates as we learn more.