FormAssembly incident

Inaccessible Response Report Page on a small subset of Essentials, Team, & Enterprise Accounts

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on August 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 08:59 PM UTC
Resolved
Aug 05, 2024, 05:23 AM UTC
Duration
—
Detected by Pingoru
Aug 27, 2024, 08:59 PM UTC

Update timeline

  1. resolved Aug 27, 2024, 08:59 PM UTC

    Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts experienced issues accessing the response report page and response pages for certain forms. We identified the root cause and implemented a fix on August 23rd, which has restored access for the majority of affected accounts.