FormAssembly incident

Legacy Workflow not redirecting as expected

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on October 11, 2024 affecting FormAssembly Professional/Premier, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2024, 05:32 PM UTC
Resolved
Oct 11, 2024, 07:20 PM UTC
Duration
1h 48m
Detected by Pingoru
Oct 11, 2024, 05:32 PM UTC

Affected components

FormAssembly Professional/Premier

Update timeline

  1. identified Oct 11, 2024, 05:32 PM UTC

    We identified an issue with the legacy workflow feature available on small subset of accounts. This issue causes the redirect from form-to-form to cease working as expected and ends the workflow prematurely. Our team is aware of the issue and currently working on a fix.

  2. resolved Oct 11, 2024, 07:20 PM UTC

    A fix has been implemented. This incident has been resolved and all legacy workflows should be working as expected.