FormAssembly incident

Analytics Data From Dec. 19 to 23 currently not reflected on the Form Analytics page

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on December 23, 2024 affecting FormAssembly Team and FormAssembly Enterprise and 1 more component, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 07:13 PM UTC
Resolved
Dec 24, 2024, 02:14 AM UTC
Duration
7h
Detected by Pingoru
Dec 23, 2024, 07:13 PM UTC

Affected components

FormAssembly TeamFormAssembly EnterpriseFormAssembly Government

Update timeline

  1. monitoring Dec 23, 2024, 07:13 PM UTC

    Page view and submission data collected from December 19 to December 23 are not currently reflected on the Form Analytics page. The issue has been resolved as of 1:30 PM today, and the data is currently being processed to display on the Form Analytics page. We will post an update once this is complete.

  2. resolved Dec 24, 2024, 02:14 AM UTC

    This incident was resolved at approximately 6:46 PM ET. All missing data from December 19 to December 23 is now present and visible in the Form Analytics charts.