FormAssembly incident

Reports of Slow Load Times on Team Accounts

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on April 22, 2025 affecting FormAssembly Team, lasting 15h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 10:45 PM UTC
Resolved
Apr 23, 2025, 02:08 PM UTC
Duration
15h 22m
Detected by Pingoru
Apr 22, 2025, 10:45 PM UTC

Affected components

FormAssembly Team

Update timeline

  1. investigating Apr 22, 2025, 08:54 PM UTC

    At approximately 9:50 AM ET, we began receiving reports of slowness affecting the application and forms for Team Plan accounts. Our team is actively investigating the issue. We will update this page as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Apr 23, 2025, 01:51 PM UTC

    A fix has been implemented, and performance has returned to normal levels. This incident was resolved as of 6:30 PM ET on April 22.

  3. resolved Apr 23, 2025, 02:08 PM UTC

    This incident has been resolved.