ForeUP incident

Issues with Processing Payments

Resolved after 53 minutes, affecting Credit Card Processing and Credit Card Processing (Credit Card Processing — TriPOS / Element Credit Card Processing) and 1 more, on July 23, 2026.

identified Jul 23, 2026, 04:03 PM UTC

We have identified the cause of payment processing failures affecting foreUP Payments. The issue is related to a downstream payment service, and that provider is actively working on a fix. Some customers may still experience failed card transactions while mitigation is in progress. We will continue to monitor and post updates here.

Started
Jul 23, 2026, 03:27 PM UTC
Resolved
Jul 23, 2026, 04:20 PM UTC
Duration
53m
Detected by Pingoru
Jul 23, 2026, 03:27 PM UTC

Affected components

Credit Card ProcessingCredit Card Processing (Credit Card Processing — TriPOS / Element Credit Card Processing)Credit Card Processing (Credit Card Processing — foreUP Payments)

Update timeline

  1. investigating Jul 23, 2026, 03:27 PM UTC

    We are currently investigating reports of issues processing payments through foreUP Payments. Some customers may be unable to complete card transactions. Our team is actively working on this and will provide updates as more information becomes available.

  2. identified Jul 23, 2026, 04:03 PM UTC

    We have identified the cause of payment processing failures affecting foreUP Payments. The issue is related to a downstream payment service, and that provider is actively working on a fix. Some customers may still experience failed card transactions while mitigation is in progress. We will continue to monitor and post updates here.

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