Forest Admin incident

Users cannot bootstrap customization on Cloud projects.

Major Resolved View vendor source →

Forest Admin experienced a major incident on April 9, 2026 affecting Cloud Gateway, lasting 8d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 10:00 AM UTC
Resolved
Apr 17, 2026, 12:14 PM UTC
Duration
8d 2h
Detected by Pingoru
Apr 09, 2026, 10:00 AM UTC

Affected components

Cloud Gateway

Update timeline

  1. investigating Apr 09, 2026, 10:00 AM UTC

    An error is raised: "✖ Bootstrap failed: Please install sqlite3 package manually." The contribution that introduced the regression is identified, the team is currently looking for a way to patch it and resume the customization feature on Cloud projects.

  2. resolved Apr 17, 2026, 12:14 PM UTC

    The patch has been released and the service is now restored.