Forage had 34 outages in the last 2 years totaling 70h 19m of downtime — averaging 1.4 incidents per month.
There were 34 Forage outages since January 13, 2025 totaling 70h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating a processing outage affecting cardholders in PA, OH, NJ, OK, SC, AL
This incident has been resolved.
We are currently investigating a processing outage affecting cardholders in PA, GA, OK, NJ, VA, OH, CT, IN, IA, DE, SC, MS
This issue appears to have resolved and we are seeing transactions flow as expected.
We are currently investigating a processing outage affecting cardholders in AR.
This incident has been resolved.
We are currently investigating a processing outage affecting cardholders in Louisiana.
This incident has been resolved.
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. The following states are affected (AL,AR,DE,GA,IN,MD,MS,NJ,OH,OK,SC,TN,UT,VA,CT,IA,PA). Our technical team is actively working to rectify the situation.
We are continuing to monitor the upstream state processor outage.
We are continuing to monitor the upstream state processor outage.
We've been informed that Conduent supported states are currently in a planned maintenance window. The upgrade should be resolved by Apr 16, 6am CST.
There have been no additional failures over the last hour. Conduent supported states appear to be processing. The incident is resolved.
This incident has been resolved.
We detected an increased failure rate for online payments in certain states. This impairment lasted from 4:03 AM UTC to 4:13 AM UTC (9:03 PM to 9:13 PM PDT). This issue resolved without any intervention on Forage's part.
We are currently investigating an in-store processing outage affecting cardholders in OH, PA, GA, MD, AR, DE, VA, UT, NJ, SC
We believe the in-store payment processing issue for the affected states is resolved but are continuing to monitor.
We have seen no additional failures for the last several hours. Incident is resolved.
We are currently investigating a processing outage affecting cardholders in MD
Approval rates have recovered
This incident has been resolved.
We are currently investigating a processing outage affecting cardholders in AL, AR, CT, DE, GA, IA, IN, MD, MS, NJ, OH, OK, PA, SC, TN, UT, VA.
EBT processor is performing maintenance. The processor predicts downtime will continue until 05:00 UTC, however, have given a window for maintenance that extends to 12:00 UTC.
This incident has been resolved.
We are currently investigating this issue.
We saw a small spike in intermittent timeout errors from 22:34-22:43 UTC. We are continuing to investigate the source of these errors, but all services are back and operating normally. We will update with more information on root cause shortly.
We have discovered the root cause and taken preventive action. We do not expect a recurrence of this issue.
We are currently investigating a processing outage affecting cardholders in CT.
This incident has been resolved.
We are currently investigating a processing outage affecting cardholders in OH, PA, MD, GA, CT, NJ, SC, VA, IA.
This incident has been resolved.
We are currently investigating a processing outage affecting cardholders in CT, DE, MD, VA, UT.
This incident has been resolved.
Forage is seeing elevated denial rates in the following states: NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ. We are investigating with the state processor.
Transaction approval rates have recovered in the states previously listed. We now see failures in a different set of states: MD, CT, DE, and VA. We are continuing to monitor the situation and will post updates as more states recover.
The incident resolved at 3:39am Pacific Time
Forage is seeing elevated denial rates in the following states: VA, MD, DE. Forage is investigating with the state processors.
This incident has been resolved. We are seeing successes across all states.
Forage is seeing elevated denial rates in the following states: PA, NJ, OH, OK, AL, SC. Forage is investigating with the state processors.
This incident has been resolved. We are seeing successes across all states.
Forage is seeing elevated denial rates in the following states: PA, OH, VA, GA, MD, IN, NJ, CT, AL, SC, AR, DE, OK, MS, IA, LA.
Approval rates have recovered across all states
We are currently investigating an EBT processing outage affecting cardholders in all states
This incident has been resolved.
We experienced an incident on October 21, 2025, between 5:07 PM and 5:12 PM PT, which temporarily affected the payment capture flow and payment lookup functionality for approximately five minutes.
We are currently investigating a processing outage affecting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT.
The issue impacting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT appears to be resolved. Affected cardholders had issues accessing our platform between 3:00 UTC and 3:30 UTC.
We are currently investigating a processing outage affecting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT.
The issue impacting cardholders in NJ, GA, OK, MD, OH, VA, PA appears to be resolved. Affected cardholders had issues accessing our platform between 2:40 UTC and 3:10 UTC. We continue to monitor the situation.
We are currently investigating a processing outage affecting cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME.
We are continuing to investigate this issue.
We are seeing signs of recovery in the following states: MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME. We will continue to post updates as we verify the complete recovery.
The issue impacting all cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME appears to be resolved. Affected cardholders had issues accessing our platform between 14:39 UTC and 16:09 UTC. We continue to monitor the situation.
We are currently investigated an issue with degraded payments, refunds, and balance checks in PA, NJ, GA, OH. We will update this page with details as we get them.
We are currently investigated an issue with degraded payments, refunds, and balance checks in AL, AR, CT, DE, GA, IN, IA, LA, MD, MS, NJ, OH, OK, PA, SC, TN, UT. We will update this page with details as we get them.
This incident has been resolved.