Forage Outage History
Forage is up right nowPingoru has recorded 50 incidents for Forage: 30 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 43 of 720 (6%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 3 | 9 of 720 (1%) |
| July 2026 | 2 | 14 of 744 (2%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 585 (0%) |
Incidents, newest first
Major October 17, 2025 Payment Processing Outage in NJ, GA, OK, MD, OH, VA, PA, CT 26m State Processors
Started Oct 17, 2025, 03:19 AM UTC· resolved Oct 17, 2025, 03:46 AM UTC
- investigating Oct 17, 2025, 03:19 AM UTC
We are currently investigating a processing outage affecting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT.
- resolved Oct 17, 2025, 03:46 AM UTC
The issue impacting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT appears to be resolved. Affected cardholders had issues accessing our platform between 3:00 UTC and 3:30 UTC.
Major October 4, 2025 Payment Processing Outage in NJ, GA, OK, MD, OH, VA, PA 27m State Processors
Started Oct 04, 2025, 02:58 AM UTC· resolved Oct 04, 2025, 03:26 AM UTC
- investigating Oct 04, 2025, 02:58 AM UTC
We are currently investigating a processing outage affecting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT.
- resolved Oct 04, 2025, 03:26 AM UTC
The issue impacting cardholders in NJ, GA, OK, MD, OH, VA, PA appears to be resolved. Affected cardholders had issues accessing our platform between 2:40 UTC and 3:10 UTC. We continue to monitor the situation.
Major September 7, 2025 Payment Processing Outage in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME 1h 41m State Processors, Forage Checkout API
Started Sep 07, 2025, 02:39 PM UTC· resolved Sep 07, 2025, 04:21 PM UTC
- investigating Sep 07, 2025, 03:05 PM UTC
We are currently investigating a processing outage affecting cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME.
- investigating Sep 07, 2025, 03:10 PM UTC
We are continuing to investigate this issue.
- investigating Sep 07, 2025, 04:14 PM UTC
We are seeing signs of recovery in the following states: MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME. We will continue to post updates as we verify the complete recovery.
- resolved Sep 07, 2025, 04:21 PM UTC
The issue impacting all cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME appears to be resolved. Affected cardholders had issues accessing our platform between 14:39 UTC and 16:09 UTC. We continue to monitor the situation.
Notice September 4, 2025 Degraded Service Across Multiple States –
Started Sep 04, 2025, 02:36 AM UTC· resolved Sep 04, 2025, 02:36 AM UTC
- resolved Sep 05, 2025, 12:40 AM UTC
We are currently investigated an issue with degraded payments, refunds, and balance checks in PA, NJ, GA, OH. We will update this page with details as we get them.
Notice August 11, 2025 Degraded Conduent Service 1h 26m State Processors
Started Aug 11, 2025, 09:19 PM UTC· resolved Aug 11, 2025, 10:46 PM UTC
- investigating Aug 11, 2025, 09:19 PM UTC
We are currently investigated an issue with degraded payments, refunds, and balance checks in AL, AR, CT, DE, GA, IN, IA, LA, MD, MS, NJ, OH, OK, PA, SC, TN, UT. We will update this page with details as we get them.
- resolved Aug 11, 2025, 10:46 PM UTC
This incident has been resolved.
Major July 28, 2025 Payment Processing Outage in IN 12h 11m State Processors
Started Jul 28, 2025, 03:50 AM UTC· resolved Jul 28, 2025, 04:02 PM UTC
- investigating Jul 28, 2025, 03:50 AM UTC
We are currently investigating a processing outage affecting cardholders in Indiana.
- investigating Jul 28, 2025, 03:55 AM UTC
We are continuing to investigate this issue.
- resolved Jul 28, 2025, 04:02 PM UTC
The incident has been resolved as of 00:30 PT 7/28/2025 and transactions are processing normally
Major June 16, 2025 Payment Processing Outage in VA 2h 49m State Processors, Shopify Apps
Started Jun 16, 2025, 03:40 AM UTC· resolved Jun 16, 2025, 06:30 AM UTC
- investigating Jun 16, 2025, 05:14 AM UTC
We are currently investigating a payment processing outage affecting cardholders in VA.
- investigating Jun 16, 2025, 05:38 AM UTC
We have escalated to the state processor and are awaiting a response.
- resolved Jun 16, 2025, 01:46 PM UTC
The incident has been resolved as of 11:30 PT 6/15/2025 and transactions are processing normally.
Major May 30, 2025 Refund Processing Outage in LA 1d 2h State Processors
Started May 30, 2025, 03:10 AM UTC· resolved May 31, 2025, 05:54 AM UTC
- investigating May 30, 2025, 05:05 PM UTC
We are currently investigating a refund processing outage affecting all cardholders with LA-based cards.
- resolved May 31, 2025, 01:08 PM UTC
This incident has been resolved.
Critical April 27, 2025 Payment Processing Outage in Specific States 9h 49m
Started Apr 27, 2025, 12:34 PM UTC· resolved Apr 27, 2025, 10:24 PM UTC
- investigating Apr 27, 2025, 12:34 PM UTC
We are currently investigating a payment processing outage impacting all cardholders in AR, CT, DE, GA, IA, IL, IN, LA, MA, ME, MD, MI, MS, NH, NJ, NY, OH, OK, PA, RI, SC, TN, UT, VT, VA.
- investigating Apr 27, 2025, 01:21 PM UTC
We are currently in contact with the state processor, who has acknowledged the issue. They are actively working on a resolution. At this time, there is no estimated time for recovery. We will continue to monitor and provide updates as soon as more information becomes available.
- monitoring Apr 27, 2025, 07:00 PM UTC
We are starting to see successful transactions in states that previously had issues. We will continue to monitor until we receive communication from the state processor.
- monitoring Apr 27, 2025, 09:27 PM UTC
We have not seen any denial errors in the past hour. The state processor is still monitoring the situation, as there has been higher-than-normal latency on some of their requests.
- resolved Apr 27, 2025, 10:24 PM UTC
The incident affecting payment processing in the states - AR, CT, DE, GA, IA, IL, IN, LA, MA, ME, MD, MI, MS, NH, NJ, NY, OH, OK, PA, RI, SC, TN, UT, VT, VA is now resolved.
Minor April 24, 2025 Increased Error Rate for Refunds in Massachusetts 4h 53m
Started Apr 24, 2025, 03:40 PM UTC· resolved Apr 24, 2025, 08:33 PM UTC
- investigating Apr 24, 2025, 03:40 PM UTC
There is an incident affecting refund attempts in the state of MA, in advance of its upcoming processor transition. We are investigating this now and will follow up with you as soon as we have more details.
- resolved Apr 24, 2025, 08:33 PM UTC
The incident affecting refund attempts in the state of MA is now resolved. Refunds in the state of MA between 2025-04-23 23:43:00 UTC and 2025-04-24 19:35:00 UTC were affected We continue to monitor the situation.
Notice April 21, 2025 Partial System Outage 3h 30m
Started Apr 21, 2025, 07:20 PM UTC· resolved Apr 21, 2025, 10:50 PM UTC
- resolved Apr 22, 2025, 01:30 AM UTC
A bad code deploy caused a fraction of users to be unable to check balances or complete EBT transactions. The code was rolled back once errors started to emerge. Estimated time of impact 2025-04-21 19:20 to 22:50 UTC.