Forage incident

State Processor Outage in NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ

Major Resolved View vendor source →

Forage experienced a major incident on January 21, 2026 affecting State Processors, lasting 10h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 03:58 AM UTC
Resolved
Jan 21, 2026, 02:05 PM UTC
Duration
10h 6m
Detected by Pingoru
Jan 21, 2026, 03:58 AM UTC

Affected components

State Processors

Update timeline

  1. investigating Jan 21, 2026, 03:58 AM UTC

    Forage is seeing elevated denial rates in the following states: NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ. We are investigating with the state processor.

  2. investigating Jan 21, 2026, 05:50 AM UTC

    Transaction approval rates have recovered in the states previously listed. We now see failures in a different set of states: MD, CT, DE, and VA. We are continuing to monitor the situation and will post updates as more states recover.

  3. resolved Jan 21, 2026, 02:05 PM UTC

    The incident resolved at 3:39am Pacific Time