- Detected by Pingoru
- Aug 22, 2026, 08:42 AM UTC
- Resolved
- Aug 22, 2026, 11:51 AM UTC
- Duration
- 3h 9m
Affected: State Processors
Timeline · 2 updates
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investigating Aug 22, 2026, 08:42 AM UTC
We are currently investigating a processing outage affecting cardholders in PA, GA, IN, NJ, UT, VA, OH, AL, IA, MS
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resolved Aug 22, 2026, 11:51 AM UTC
The incident has been resolved and transactions are processing normally.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 08:22 AM UTC
- Resolved
- Aug 19, 2026, 09:28 AM UTC
- Duration
- 1h 5m
Affected: State Processors
Timeline · 4 updates
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investigating Aug 19, 2026, 08:22 AM UTC
We are currently investigating a processing outage affecting cardholders in NY.
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investigating Aug 19, 2026, 08:24 AM UTC
We are continuing to investigate this issue.
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investigating Aug 19, 2026, 08:53 AM UTC
We are continuing to investigate this issue.
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resolved Aug 19, 2026, 09:28 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 04:50 AM UTC
- Resolved
- Jul 30, 2026, 05:20 PM UTC
- Duration
- 12h 29m
Affected: State Processors
Timeline · 3 updates
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identified Jul 30, 2026, 05:40 AM UTC
We are currently investigating a processing outage affecting cardholders in AL, CT, DE, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, TN, UT, VA.
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identified Jul 30, 2026, 06:44 AM UTC
We are continuing to work on a fix for this issue.
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resolved Jul 30, 2026, 05:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 12:20 AM UTC
- Resolved
- Jul 30, 2026, 01:47 AM UTC
- Duration
- 1h 26m
Affected: Forage Checkout API
Timeline · 3 updates
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identified Jul 30, 2026, 12:59 AM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
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monitoring Jul 30, 2026, 01:06 AM UTC
We have identified the issue and applied mitigations. Resolution should come soon.
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resolved Jul 30, 2026, 01:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2026, 10:33 PM UTC
- Resolved
- Jun 09, 2026, 11:04 PM UTC
- Duration
- 30m
Affected: State Processors
Timeline · 2 updates
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investigating Jun 09, 2026, 10:33 PM UTC
We are currently investigating a processing outage affecting cardholders in PA, OH, NJ, OK, SC, AL
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resolved Jun 09, 2026, 11:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 11:44 AM UTC
- Resolved
- Jun 05, 2026, 01:25 PM UTC
- Duration
- 1h 40m
Affected: State Processors
Timeline · 2 updates
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investigating Jun 05, 2026, 12:09 PM UTC
We are currently investigating a processing outage affecting cardholders in PA, GA, OK, NJ, VA, OH, CT, IN, IA, DE, SC, MS
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resolved Jun 05, 2026, 02:07 PM UTC
This issue appears to have resolved and we are seeing transactions flow as expected.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 04:47 AM UTC
- Resolved
- Jun 05, 2026, 11:51 AM UTC
- Duration
- 7h 3m
Affected: State Processors
Timeline · 2 updates
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investigating Jun 05, 2026, 04:47 AM UTC
We are currently investigating a processing outage affecting cardholders in AR.
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resolved Jun 05, 2026, 11:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 02:25 AM UTC
- Resolved
- May 29, 2026, 02:53 AM UTC
- Duration
- 28m
Affected: State Processors
Timeline · 2 updates
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monitoring May 29, 2026, 02:25 AM UTC
We are currently investigating a processing outage affecting cardholders in Louisiana.
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resolved May 29, 2026, 11:24 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 04:00 AM UTC
- Resolved
- May 17, 2026, 04:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved May 17, 2026, 04:22 PM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 03:36 AM UTC
- Resolved
- Apr 16, 2026, 10:32 AM UTC
- Duration
- 6h 56m
Affected: State Processors
Timeline · 6 updates
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identified Apr 16, 2026, 03:36 AM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. The following states are affected (AL,AR,DE,GA,IN,MD,MS,NJ,OH,OK,SC,TN,UT,VA,CT,IA,PA). Our technical team is actively working to rectify the situation.
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identified Apr 16, 2026, 03:36 AM UTC
We are continuing to monitor the upstream state processor outage.
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identified Apr 16, 2026, 03:38 AM UTC
We are continuing to monitor the upstream state processor outage.
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identified Apr 16, 2026, 04:30 AM UTC
We've been informed that Conduent supported states are currently in a planned maintenance window. The upgrade should be resolved by Apr 16, 6am CST.
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identified Apr 16, 2026, 10:28 AM UTC
There have been no additional failures over the last hour. Conduent supported states appear to be processing. The incident is resolved.
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resolved Apr 16, 2026, 10:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 04:56 AM UTC
- Resolved
- Apr 14, 2026, 04:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Apr 14, 2026, 04:56 AM UTC
We detected an increased failure rate for online payments in certain states. This impairment lasted from 4:03 AM UTC to 4:13 AM UTC (9:03 PM to 9:13 PM PDT). This issue resolved without any intervention on Forage's part.
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 10:55 PM UTC
- Resolved
- Apr 14, 2026, 02:35 PM UTC
- Duration
- 15h 39m
Affected: State Processors
Timeline · 3 updates
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investigating Apr 13, 2026, 10:55 PM UTC
We are currently investigating an in-store processing outage affecting cardholders in OH, PA, GA, MD, AR, DE, VA, UT, NJ, SC
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monitoring Apr 14, 2026, 03:54 AM UTC
We believe the in-store payment processing issue for the affected states is resolved but are continuing to monitor.
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resolved Apr 14, 2026, 02:35 PM UTC
We have seen no additional failures for the last several hours. Incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 21, 2026, 09:48 AM UTC
- Resolved
- Feb 21, 2026, 10:25 AM UTC
- Duration
- 37m
Affected: State Processors
Timeline · 3 updates
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investigating Feb 21, 2026, 09:48 AM UTC
We are currently investigating a processing outage affecting cardholders in MD
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monitoring Feb 21, 2026, 10:06 AM UTC
Approval rates have recovered
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resolved Feb 21, 2026, 10:25 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2026, 04:42 AM UTC
- Resolved
- Feb 18, 2026, 07:25 AM UTC
- Duration
- 2h 43m
Affected: State Processors
Timeline · 3 updates
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investigating Feb 18, 2026, 04:42 AM UTC
We are currently investigating a processing outage affecting cardholders in AL, AR, CT, DE, GA, IA, IN, MD, MS, NJ, OH, OK, PA, SC, TN, UT, VA.
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monitoring Feb 18, 2026, 04:47 AM UTC
EBT processor is performing maintenance. The processor predicts downtime will continue until 05:00 UTC, however, have given a window for maintenance that extends to 12:00 UTC.
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resolved Feb 18, 2026, 07:25 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 10:49 PM UTC
- Resolved
- Feb 17, 2026, 11:20 PM UTC
- Duration
- 30m
Affected: Forage Checkout API
Timeline · 3 updates
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investigating Feb 17, 2026, 10:49 PM UTC
We are currently investigating this issue.
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monitoring Feb 17, 2026, 11:03 PM UTC
We saw a small spike in intermittent timeout errors from 22:34-22:43 UTC. We are continuing to investigate the source of these errors, but all services are back and operating normally. We will update with more information on root cause shortly.
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resolved Feb 17, 2026, 11:20 PM UTC
We have discovered the root cause and taken preventive action. We do not expect a recurrence of this issue.
Read the full incident report →
- Detected by Pingoru
- Feb 08, 2026, 04:43 AM UTC
- Resolved
- Feb 08, 2026, 08:16 AM UTC
- Duration
- 3h 32m
Affected: State Processors
Timeline · 2 updates
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investigating Feb 08, 2026, 04:43 AM UTC
We are currently investigating a processing outage affecting cardholders in CT.
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resolved Feb 08, 2026, 08:16 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 09:03 AM UTC
- Resolved
- Feb 02, 2026, 04:04 PM UTC
- Duration
- 7h 1m
Affected: State Processors
Timeline · 2 updates
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investigating Feb 02, 2026, 09:03 AM UTC
We are currently investigating a processing outage affecting cardholders in OH, PA, MD, GA, CT, NJ, SC, VA, IA.
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resolved Feb 02, 2026, 04:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 04:10 AM UTC
- Resolved
- Feb 02, 2026, 05:13 AM UTC
- Duration
- 1h 3m
Affected: State Processors
Timeline · 2 updates
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investigating Feb 02, 2026, 04:10 AM UTC
We are currently investigating a processing outage affecting cardholders in CT, DE, MD, VA, UT.
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resolved Feb 02, 2026, 05:13 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 21, 2026, 03:58 AM UTC
- Resolved
- Jan 21, 2026, 02:05 PM UTC
- Duration
- 10h 6m
Affected: State Processors
Timeline · 3 updates
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investigating Jan 21, 2026, 03:58 AM UTC
Forage is seeing elevated denial rates in the following states: NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ. We are investigating with the state processor.
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investigating Jan 21, 2026, 05:50 AM UTC
Transaction approval rates have recovered in the states previously listed. We now see failures in a different set of states: MD, CT, DE, and VA. We are continuing to monitor the situation and will post updates as more states recover.
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resolved Jan 21, 2026, 02:05 PM UTC
The incident resolved at 3:39am Pacific Time
Read the full incident report →
- Detected by Pingoru
- Jan 10, 2026, 06:35 AM UTC
- Resolved
- Jan 10, 2026, 11:10 AM UTC
- Duration
- 4h 35m
Affected: State Processors
Timeline · 2 updates
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investigating Jan 10, 2026, 06:35 AM UTC
Forage is seeing elevated denial rates in the following states: VA, MD, DE. Forage is investigating with the state processors.
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resolved Jan 10, 2026, 04:55 PM UTC
This incident has been resolved. We are seeing successes across all states.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2026, 02:08 AM UTC
- Resolved
- Jan 08, 2026, 04:33 AM UTC
- Duration
- 2h 24m
Affected: State ProcessorsForage Checkout API
Timeline · 2 updates
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investigating Jan 08, 2026, 02:08 AM UTC
Forage is seeing elevated denial rates in the following states: PA, NJ, OH, OK, AL, SC. Forage is investigating with the state processors.
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resolved Jan 08, 2026, 05:33 AM UTC
This incident has been resolved. We are seeing successes across all states.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 04:43 PM UTC
- Resolved
- Dec 09, 2025, 05:43 PM UTC
- Duration
- 1h
Affected: State Processors
Timeline · 2 updates
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investigating Dec 09, 2025, 04:43 PM UTC
Forage is seeing elevated denial rates in the following states: PA, OH, VA, GA, MD, IN, NJ, CT, AL, SC, AR, DE, OK, MS, IA, LA.
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resolved Dec 09, 2025, 05:43 PM UTC
Approval rates have recovered across all states
Read the full incident report →
Critical October 22, 2025 - Detected by Pingoru
- Oct 22, 2025, 07:35 AM UTC
- Resolved
- Oct 22, 2025, 07:57 AM UTC
- Duration
- 22m
Affected: State Processors
Timeline · 2 updates
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investigating Oct 22, 2025, 07:35 AM UTC
We are currently investigating an EBT processing outage affecting cardholders in all states
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resolved Oct 22, 2025, 07:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 22, 2025, 01:25 AM UTC
- Resolved
- Oct 22, 2025, 12:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 22, 2025, 01:25 AM UTC
We experienced an incident on October 21, 2025, between 5:07 PM and 5:12 PM PT, which temporarily affected the payment capture flow and payment lookup functionality for approximately five minutes.
Read the full incident report →
- Detected by Pingoru
- Oct 17, 2025, 03:19 AM UTC
- Resolved
- Oct 17, 2025, 03:46 AM UTC
- Duration
- 26m
Affected: State Processors
Timeline · 2 updates
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investigating Oct 17, 2025, 03:19 AM UTC
We are currently investigating a processing outage affecting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT.
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resolved Oct 17, 2025, 03:46 AM UTC
The issue impacting cardholders in NJ, GA, OK, MD, OH, VA, PA, CT appears to be resolved. Affected cardholders had issues accessing our platform between 3:00 UTC and 3:30 UTC.
Read the full incident report →
