Foqal incident
Zendesk Sync Issue
Resolved after 1 day 1 hour, on June 29, 2026.
We have successfully mitigated the Zendesk synchronization issues reported by some users. Following a thorough investigation, our engineering team deployed a hotfix that has fully restored ticket sync functionality. All core services are now completely operational. If you continue to notice any discrepancies, please reach out to our support channel so we can investigate your environment directly.
Update timeline
- monitoring Jun 29, 2026, 08:00 AM UTC
We have successfully mitigated the Zendesk synchronization issues reported by some users. Following a thorough investigation, our engineering team deployed a hotfix that has fully restored ticket sync functionality. All core services are now completely operational. If you continue to notice any discrepancies, please reach out to our support channel so we can investigate your environment directly.
Your product runs on more than Foqal
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services